THE INFLUENCE OF CUSTOMER SATISFACTION AGAINST THE SERVICES ON COMPANY DEWATA BUANA EXPRESSINDO SCIENTIFIC WRITING SEMINAR Proposed To Complement the conditions to reach Equivalent Bachelor Level Degree Holders Faculty Of Economics, Gunadarma Univesitas Name : I Putu Rico Mahendra NPM : 13212514 Department : Management Supervisor : Irfan Ardiansyah, SE., MM THE FACULTY OF ECONOMICS GUNADARMA UNIVERSITY JAKARTA 2015 TABLE OF CONTENTS PAGE PAGE TITLE............................................................................................................ i STATEMENT Of ORIGINALITY And PUBLICATIONS................................. ii ENDORSEMENT SHEET..................................................................................... iii...